:root{
  --bg:#0a0e16; --bg2:#0d1220; --panel:#111827; --panel2:#151d2e;
  --line:rgba(148,163,184,.14); --line2:rgba(148,163,184,.22);
  --ink:#e8edf6; --ink2:#aab6cc; --mut:#7c8aa5;
  --cy:#34d3ee; --cy2:#22b8d6; --grn:#3ddc84; --amb:#f5b13d; --red:#f2585b; --pur:#a78bfa;
  --shadow:0 24px 60px -20px rgba(0,0,0,.7);
  --mono:ui-monospace,"Cascadia Code",Consolas,monospace;
  --sans:"Segoe UI",system-ui,-apple-system,Roboto,sans-serif;
}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{
  background:radial-gradient(1000px 600px at 85% -10%,rgba(52,211,238,.08),transparent 55%),var(--bg);
  color:var(--ink);font-family:var(--sans);line-height:1.5;-webkit-font-smoothing:antialiased;
}
a{color:var(--cy);text-decoration:none}
button{font-family:inherit;cursor:pointer}
.mono{font-family:var(--mono)}
.hidden{display:none!important}
input,select{font-family:inherit;font-size:13px;background:#070b13;border:1px solid var(--line2);
  color:var(--ink);border-radius:8px;padding:9px 11px;width:100%}
input:focus,select:focus{outline:none;border-color:var(--cy);box-shadow:0 0 0 3px rgba(52,211,238,.15)}
label{display:block;font-size:11px;color:var(--mut);text-transform:uppercase;letter-spacing:.08em;margin:0 0 5px}
.field{margin-bottom:13px}

.btn{font-size:13px;font-weight:650;padding:9px 15px;border-radius:8px;border:0;
  background:linear-gradient(135deg,var(--cy),var(--cy2));color:#04121a;box-shadow:0 6px 18px -6px rgba(52,211,238,.6)}
.btn:hover{filter:brightness(1.05)}
.btn.ghost{background:transparent;color:var(--ink2);border:1px solid var(--line2);box-shadow:none}
.btn.danger{background:linear-gradient(135deg,var(--red),#c8383b);color:#fff;box-shadow:none}
.btn.sm{font-size:11.5px;padding:6px 10px}
.btn:disabled{opacity:.5;cursor:not-allowed}

/* LOGIN */
.login-wrap{min-height:100vh;display:grid;place-items:center;padding:20px}
.login-card{width:100%;max-width:380px;background:linear-gradient(180deg,var(--panel2),var(--panel));
  border:1px solid var(--line);border-radius:16px;padding:30px;box-shadow:var(--shadow)}
.login-card .logo{width:44px;height:44px;border-radius:11px;background:linear-gradient(135deg,var(--cy),var(--pur));
  box-shadow:0 6px 20px rgba(52,211,238,.4);margin-bottom:16px}
.login-card h1{font-size:20px;margin:0 0 4px}
.login-card p.sub{color:var(--mut);font-size:13px;margin:0 0 22px}
.err{color:#ff8082;font-size:12.5px;margin-top:10px;min-height:16px}
.ok{color:var(--grn)}

/* SHELL */
.shell{display:grid;grid-template-columns:220px 1fr;min-height:100vh}
.side{background:#0b1120;border-right:1px solid var(--line);padding:16px 12px;display:flex;flex-direction:column;gap:2px;position:sticky;top:0;height:100vh;overflow:auto}
.brand{display:flex;align-items:center;gap:9px;padding:6px 8px 16px;margin-bottom:6px;border-bottom:1px solid var(--line)}
.brand .logo{width:30px;height:30px;border-radius:8px;background:linear-gradient(135deg,var(--cy),var(--pur));box-shadow:0 4px 14px rgba(52,211,238,.4)}
.brand b{font-size:13.5px}.brand span{display:block;font-family:var(--mono);font-size:9px;color:var(--mut);letter-spacing:.12em}
.nav{display:flex;align-items:center;gap:10px;padding:9px 11px;border-radius:8px;font-size:13px;color:var(--ink2);border:0;background:none;width:100%;text-align:left}
.nav .ic{width:16px;text-align:center;opacity:.85}
.nav:hover{background:rgba(148,163,184,.06);color:var(--ink)}
.nav.on{background:linear-gradient(90deg,rgba(52,211,238,.16),transparent);color:#fff;box-shadow:inset 2px 0 0 var(--cy)}
.nav.sm{font-size:10px;color:var(--mut);letter-spacing:.14em;text-transform:uppercase;padding:14px 11px 5px;pointer-events:none}
.side .who{margin-top:auto;display:flex;align-items:center;gap:9px;padding:10px 8px;border-top:1px solid var(--line);font-size:12px;width:100%;background:none;border-left:0;border-right:0;border-bottom:0;color:inherit;cursor:pointer;text-align:left;border-radius:0}
.side .who:hover{background:#131c30}
.who .whochev{color:var(--mut);font-size:16px;line-height:1;letter-spacing:1px}
.av{width:28px;height:28px;border-radius:50%;background:linear-gradient(135deg,var(--pur),var(--cy));flex:none}
.who .r{font-family:var(--mono);font-size:9.5px;color:var(--mut);text-transform:uppercase}
.ownermenu{display:flex;flex-direction:column;gap:2px;background:#0e1626;border:1px solid var(--line2);border-radius:10px;padding:6px;margin:0 4px 4px}
.ownermenu[hidden]{display:none}
.omi{display:flex;align-items:center;gap:9px;width:100%;background:none;border:0;color:var(--ink);padding:8px 10px;border-radius:7px;font-size:12.5px;cursor:pointer;text-align:left}
.omi:hover{background:#17223a}
.omi.on{background:#17223a;color:#fff}
.omi .ic{width:16px;text-align:center;opacity:.85}
.omsep{height:1px;background:var(--line);margin:4px 6px}

.main{padding:22px 26px;overflow:hidden}
.topline{display:flex;align-items:center;gap:12px;margin-bottom:18px;flex-wrap:wrap}
.topline h2{font-size:20px;margin:0;letter-spacing:-.02em}
.pill{font-family:var(--mono);font-size:10.5px;padding:4px 9px;border-radius:6px;border:1px solid var(--line2);color:var(--ink2)}
.spacer{margin-left:auto}

.kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:18px}
.kpi{background:linear-gradient(180deg,var(--panel2),var(--panel));border:1px solid var(--line);border-radius:12px;padding:14px 15px}
.kpi .l{font-size:11px;color:var(--mut);text-transform:uppercase;letter-spacing:.1em}
.kpi .v{font-family:var(--mono);font-size:27px;font-weight:700;margin-top:6px;letter-spacing:-.02em}
.kpi .s{font-size:11.5px;margin-top:3px;color:var(--ink2)}
.up{color:var(--grn)}.dn{color:var(--red)}.wn{color:var(--amb)}

.twrap{border:1px solid var(--line);border-radius:12px;overflow:auto;background:var(--panel)}
table{width:100%;border-collapse:collapse;font-size:12.5px;min-width:640px}
thead th{text-align:left;font-family:var(--mono);font-size:10px;letter-spacing:.09em;text-transform:uppercase;color:var(--mut);padding:11px 13px;background:#0b1120;border-bottom:1px solid var(--line);position:sticky;top:0}
tbody td{padding:10px 13px;border-bottom:1px solid var(--line);color:var(--ink2);vertical-align:middle}
tbody tr:last-child td{border-bottom:0}
tbody tr:hover{background:rgba(148,163,184,.03)}
.nm{color:var(--ink);font-weight:600}
.sub{font-family:var(--mono);font-size:10.5px;color:var(--mut)}
.badge{font-family:var(--mono);font-size:10px;font-weight:600;letter-spacing:.03em;padding:3px 8px;border-radius:5px;display:inline-block;white-space:nowrap}
.b-hot{background:rgba(242,88,91,.15);color:#ff8082}
.b-warm{background:rgba(61,220,132,.14);color:var(--grn)}
.b-warming{background:rgba(245,177,61,.15);color:var(--amb)}
.b-cold{background:rgba(124,138,165,.18);color:#9fb0cc}
.b-ok{background:rgba(61,220,132,.14);color:var(--grn)}
.b-lim{background:rgba(242,88,91,.15);color:#ff8082}
.b-unknown{background:rgba(124,138,165,.15);color:var(--mut)}
.b-super_admin{background:rgba(242,88,91,.15);color:#ff8082}
.b-manager{background:rgba(61,220,132,.14);color:var(--grn)}
.b-operator{background:rgba(245,177,61,.15);color:var(--amb)}
.b-viewer{background:rgba(124,138,165,.18);color:#9fb0cc}
.bar{height:6px;border-radius:4px;background:#0b1120;overflow:hidden;width:72px}
.bar i{display:block;height:100%;background:linear-gradient(90deg,var(--cy),var(--grn))}
.risk-bar{height:6px;border-radius:4px;background:#0b1120;overflow:hidden;width:64px;display:inline-block;vertical-align:middle;margin-right:7px}
.risk-bar i{display:block;height:100%}
.rowbtns{display:flex;gap:6px;flex-wrap:wrap}

.card{background:linear-gradient(180deg,var(--panel2),var(--panel));border:1px solid var(--line);border-radius:12px;padding:18px}
.card h3{margin:0 0 10px;font-size:15px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.row2{display:grid;grid-template-columns:1fr 1fr;gap:10px}

/* modal */
.modal-bg{position:fixed;inset:0;background:rgba(4,8,14,.72);display:grid;place-items:center;padding:20px;z-index:50}
.modal{width:100%;max-width:440px;background:linear-gradient(180deg,var(--panel2),var(--panel));border:1px solid var(--line2);border-radius:14px;padding:24px;box-shadow:var(--shadow);max-height:90vh;overflow:auto}
.modal h3{margin:0 0 4px;font-size:17px}
.modal .msub{color:var(--mut);font-size:12.5px;margin:0 0 18px}
.modal-actions{display:flex;gap:9px;justify-content:flex-end;margin-top:18px}
.codebox{background:#070b13;border:1px solid var(--line);border-radius:8px;padding:11px 13px;font-family:var(--mono);font-size:12px;color:var(--grn);word-break:break-all;margin-top:8px}
.stepdots{display:flex;gap:6px;margin-bottom:16px}
.stepdots i{width:8px;height:8px;border-radius:50%;background:var(--line2)}
.stepdots i.on{background:var(--cy)}
.issue{font-size:11.5px;color:var(--amb);padding:2px 0}

.help{background:linear-gradient(180deg,rgba(52,211,238,.06),transparent);border:1px solid rgba(52,211,238,.18);border-radius:12px;padding:14px 16px;margin-bottom:16px;font-size:13px;color:var(--ink2)}
.help h4{margin:0 0 6px;font-size:12px;color:var(--cy);text-transform:uppercase;letter-spacing:.08em}
.help ul{margin:6px 0 0;padding-left:18px}
.help li{margin:3px 0}
.help .warn{color:var(--amb)}
.joblog{background:#070b13;border:1px solid var(--line);border-radius:10px;padding:12px 14px;font-family:var(--mono);font-size:11.5px;color:var(--ink2);max-height:300px;overflow:auto;line-height:1.7;white-space:pre-wrap;word-break:break-word}
.joblog .t{color:var(--mut)}
.prog{height:8px;border-radius:5px;background:#0b1120;overflow:hidden;margin:10px 0}
.prog i{display:block;height:100%;background:linear-gradient(90deg,var(--cy),var(--grn));transition:width .3s;width:0}
.jobhead{display:flex;align-items:center;gap:10px;margin-bottom:6px}
.job-notice{background:rgba(245,158,11,.10);border:1px solid rgba(245,158,11,.45);border-left:3px solid #f59e0b;color:#fbbf24;border-radius:10px;padding:10px 13px;font-size:12.5px;line-height:1.55;margin-bottom:8px}
.job-success{background:rgba(16,185,129,.10);border:1px solid rgba(16,185,129,.45);border-left:3px solid #10b981;color:#34d399;border-radius:10px;padding:10px 13px;font-size:12.5px;line-height:1.55;margin-bottom:8px}
.target-preview{margin-top:8px;font-size:12px;line-height:1.5}
.target-preview .tp-ok{background:rgba(16,185,129,.08);border:1px solid rgba(16,185,129,.35);border-radius:8px;padding:7px 10px;color:#34d399}
.target-preview .tp-note{margin-top:5px;color:var(--mut);font-size:11.5px;padding:0 2px}
.target-preview .tp-err{margin-top:6px;background:rgba(245,158,11,.09);border:1px solid rgba(245,158,11,.40);border-left:3px solid #f59e0b;border-radius:8px;padding:7px 10px;color:#fbbf24}
.target-preview .tp-eline{margin-top:3px;font-size:11.5px;color:#eab308}
.target-preview .tp-eline .mono{color:var(--ink2)}
.pacts{display:flex;flex-wrap:wrap;gap:5px;align-items:center}
.pchip{display:inline-flex;align-items:center;gap:5px;background:rgba(52,211,238,.10);border:1px solid rgba(52,211,238,.35);color:var(--ink);border-radius:999px;padding:2px 8px;font-family:var(--mono);font-size:11px}
.pchip-x{cursor:pointer;color:var(--mut);font-weight:700}
.pchip-x:hover{color:var(--red)}
.psel{background:#070b13;border:1px solid var(--line2);color:var(--ink2);border-radius:8px;padding:3px 6px;font-size:11px}
.inbox.light .pchip{background:rgba(37,99,235,.08);border-color:#c9d6ea}
.mrow{display:flex;align-items:center;gap:8px;padding:7px 4px;border-bottom:1px solid var(--line)}
.mrow .mtype{flex:none;font-size:14px}
.mrow .mtitle{flex:1;min-width:0;font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.drow{display:flex;align-items:center;gap:10px;padding:8px 4px;border-bottom:1px solid var(--line)}
.drow .mtype{flex:none;font-size:15px}
.drow .dinfo{flex:1;min-width:0}
.drow .dtitle{font-size:13px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.sending-as{font-size:11.5px;color:var(--mut);padding:2px 2px 6px;font-family:var(--mono)}
.sending-as b{color:var(--cy)}
.inbox.light .sending-as b{color:#2563eb}
.qrbox{display:flex;justify-content:center;padding:16px;background:#fff;border-radius:12px;margin:8px 0}
.qrbox svg{width:210px;height:210px}
.methods{display:grid;gap:10px;margin-top:4px}
.method{display:flex;gap:13px;align-items:center;padding:14px;border:1px solid var(--line2);border-radius:11px;background:var(--panel);cursor:pointer;text-align:left;width:100%;color:var(--ink)}
.method:hover{border-color:var(--cy)}
.method .mi{font-size:22px;width:26px;text-align:center}
.method .mt b{display:block;font-size:14px}
.method .mt span{font-size:12px;color:var(--mut)}
.checks{max-height:190px;overflow:auto;border:1px solid var(--line);border-radius:9px;padding:8px 10px;background:#070b13}
.checks label{display:flex;align-items:center;gap:8px;text-transform:none;letter-spacing:0;font-size:12.5px;color:var(--ink2);padding:4px 0;margin:0}
.checks input{width:auto}
/* INBOX — native chat, dark by default with a .light (day) variant */
.inbox{display:grid;grid-template-columns:300px 1fr;grid-template-rows:100%;border:1px solid var(--line);border-radius:14px;overflow:hidden;height:calc(100vh - 160px);min-height:420px;background:var(--panel)}
.conv-list{border-right:1px solid var(--line);overflow:auto;background:#0b1120}
.conv{display:flex;gap:10px;align-items:center;width:100%;text-align:left;padding:11px 13px;border:0;border-bottom:1px solid var(--line);background:none;cursor:pointer;color:var(--ink)}
.conv:hover{background:rgba(148,163,184,.05)}
.conv.on{background:linear-gradient(90deg,rgba(52,211,238,.14),transparent)}
.conv-av{width:38px;height:38px;border-radius:50%;background:linear-gradient(135deg,var(--pur),var(--cy));flex:none}
.conv-main{flex:1;min-width:0}
.conv-top{display:flex;justify-content:space-between;gap:6px}
.conv-name{font-weight:600;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv-time{font-size:10.5px;color:var(--mut);flex:none}
.conv-sub{font-size:12px;color:var(--mut);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv-acct{font-family:var(--mono);font-size:9.5px;color:var(--cy);margin-top:2px}
.conv-unread{background:var(--cy);color:#04121a;font-size:10px;font-weight:700;border-radius:999px;padding:1px 7px;flex:none}
.chat{display:flex;flex-direction:row;min-width:0;min-height:0}
.chat-main{flex:1;display:flex;flex-direction:column;min-width:0;min-height:0}
.chat-empty{margin:auto;color:var(--mut);font-size:13px;padding:30px;text-align:center}
.chat-head{padding:11px 16px;border-bottom:1px solid var(--line);background:#0b1120}
.chat-body{flex:1;overflow:auto;padding:16px;display:flex;flex-direction:column;gap:8px;background:var(--bg2)}
.bubble{max-width:74%;padding:8px 12px;border-radius:14px;font-size:13.5px;line-height:1.4;word-wrap:break-word;overflow-wrap:anywhere}
.bubble.in{align-self:flex-start;background:var(--panel3);border-bottom-left-radius:4px}
.bubble.out{align-self:flex-end;background:linear-gradient(135deg,var(--cy),var(--cy2));color:#04121a;border-bottom-right-radius:4px}
.bubble .btime{display:block;font-size:9.5px;opacity:.6;margin-top:3px;text-align:right}
.bubble{position:relative}
.bubble-reply{position:absolute;top:2px;right:2px;opacity:0;background:rgba(0,0,0,.25);border:0;color:inherit;border-radius:6px;font-size:11px;cursor:pointer;padding:2px 5px;transition:opacity .12s}
.bubble:hover .bubble-reply{opacity:.85}
.bubble-del{position:absolute;top:2px;right:28px;opacity:0;background:rgba(0,0,0,.25);border:0;color:inherit;border-radius:6px;font-size:11px;cursor:pointer;padding:2px 5px;transition:opacity .12s}
.bubble:hover .bubble-del{opacity:.85}
.conv-tick{width:auto;flex:none;margin:0;accent-color:var(--cy)}
.conv.is-unread .conv-name{font-weight:800}
.bulk-bar{display:none;align-items:center;gap:8px;padding:8px 12px;border-bottom:1px solid var(--line);background:rgba(52,211,238,.07)}
.bulk-bar.on{display:flex}
.inbox.light .bulk-bar{background:rgba(37,99,235,.08)}
.msg-quote{border-left:3px solid rgba(255,255,255,.5);padding:2px 8px;margin-bottom:4px;font-size:11.5px;opacity:.85;border-radius:3px;background:rgba(0,0,0,.12);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.bubble.in .msg-quote{border-left-color:var(--cy)}
.msg-quote .q-name{display:block;font-weight:700;font-size:10.5px}
.replybar{display:none;align-items:center;gap:8px;padding:7px 10px;margin-bottom:6px;background:#070b13;border:1px solid var(--line2);border-left:3px solid var(--cy);border-radius:8px;font-size:12px;color:var(--ink2)}
.replybar.on{display:flex}
.replybar .rb-i{color:var(--cy)}
.replybar .rb-t{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.replybar .rb-x{background:none;border:0;color:var(--mut);cursor:pointer;font-size:12px}
.inbox.light .replybar{background:#fff;border-color:#d7dde7;border-left-color:#2563eb}
.msg-img{max-width:220px;border-radius:10px;display:block;margin-bottom:3px}
.bubble audio{height:34px;max-width:230px;display:block}
.msg-tag{font-family:var(--mono);font-size:11px;opacity:.7}
.chat-reply{border-top:1px solid var(--line);padding:10px 12px;background:#0b1120}
.reply-row{display:flex;gap:8px;align-items:flex-end}
.reply-row textarea{flex:1;resize:none;background:#070b13;border:1px solid var(--line2);color:var(--ink);border-radius:10px;padding:9px 11px;font-family:var(--sans);font-size:13px;max-height:120px}
.icon-btn{background:none;border:0;font-size:18px;cursor:pointer;padding:4px;color:var(--ink2)}
.inbox.light{background:#fff;border-color:#e4e8ef;color:#0f172a}
.inbox.light .conv-list{background:#f4f6fa;border-color:#e4e8ef}
.inbox.light .conv{color:#0f172a;border-color:#e9edf3}
.inbox.light .conv.on{background:linear-gradient(90deg,rgba(37,99,235,.10),transparent)}
.inbox.light .conv-sub,.inbox.light .conv-time{color:#64748b}
.inbox.light .conv-acct{color:#2563eb}
.inbox.light .chat-head{background:#f4f6fa;border-color:#e4e8ef;color:#0f172a}
.inbox.light .chat-body{background:#eef1f6}
.inbox.light .bubble.in{background:#fff;color:#0f172a;box-shadow:0 1px 2px rgba(15,23,42,.08)}
.inbox.light .bubble.out{background:linear-gradient(135deg,#3b82f6,#2563eb);color:#fff}
.inbox.light .chat-reply{background:#f4f6fa;border-color:#e4e8ef}
.inbox.light .reply-row textarea{background:#fff;border-color:#d7dde7;color:#0f172a}
.inbox.light .chat-empty{color:#64748b}
.inbox.light .icon-btn{color:#475569}
.conv-col{display:flex;flex-direction:column;border-right:1px solid var(--line);background:#0b1120;min-width:0;min-height:0}
.conv-search{padding:9px 10px;border-bottom:1px solid var(--line);display:flex;flex-direction:column;gap:7px}
.conv-search input#q{background:#070b13;border:1px solid var(--line2);color:var(--ink);border-radius:8px;padding:7px 10px;font-size:12.5px;width:100%}
.conv-filters{display:flex;align-items:center;gap:8px}
.conv-filters select{background:#070b13;border:1px solid var(--line2);color:var(--ink2);border-radius:7px;padding:4px 6px;font-size:11px;flex:1}
.conv-filters label{margin:0;text-transform:none;letter-spacing:0;display:flex;align-items:center;gap:4px}
.conv-col .conv-list{flex:1;border-right:0;background:transparent}
.search-head{padding:8px 12px;font-size:11.5px;color:var(--mut);display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line)}
.msg-cap{margin-top:3px}
.msg-vid{max-width:240px;border-radius:10px;display:block}
.media-load,.media-file{display:inline-block;background:rgba(0,0,0,.15);border:1px solid rgba(255,255,255,.15);color:inherit;border-radius:8px;padding:7px 11px;font-size:12.5px;cursor:pointer;text-decoration:none}
.recbar{display:none;align-items:center;gap:8px;padding:4px 2px;font-size:13px;color:var(--ink2)}
.rec-dot{width:10px;height:10px;border-radius:50%;background:var(--red);animation:recpulse 1s infinite}
@keyframes recpulse{0%,100%{opacity:1}50%{opacity:.3}}
.lightbox{display:none;position:fixed;inset:0;background:rgba(4,8,14,.9);z-index:90;align-items:center;justify-content:center;padding:24px;cursor:zoom-out}
.lightbox.on{display:flex}
.lightbox img{max-width:92vw;max-height:92vh;border-radius:10px}
.inbox.light .conv-col{background:#f4f6fa}
.inbox.light .conv-search input#q,.inbox.light .conv-filters select{background:#fff;border-color:#d7dde7;color:#0f172a}
/* CRM: tags, status, contact panel, quick replies */
.conv-meta{display:flex;gap:4px;flex-wrap:wrap;margin-top:3px}
.tagchip{font-size:9.5px;background:rgba(148,163,184,.16);color:var(--ink2);border-radius:5px;padding:1px 6px}
.statuschip{font-size:9.5px;font-weight:700;border-radius:5px;padding:1px 6px}
.statuschip.s-new{background:rgba(52,211,238,.16);color:var(--cy)}
.statuschip.s-qualified{background:rgba(245,177,61,.16);color:var(--amb)}
.statuschip.s-won{background:rgba(61,220,132,.16);color:var(--grn)}
.statuschip.s-lost{background:rgba(242,88,91,.16);color:#ff8082}
.contact-panel{width:0;overflow:hidden;border-left:1px solid var(--line);background:#0b1120;flex:none}
.contact-panel.on{width:264px;overflow:auto}
.cp-head{display:flex;gap:11px;align-items:center;padding:15px 14px;border-bottom:1px solid var(--line)}
.cp-sect{padding:12px 14px;border-bottom:1px solid var(--line);display:flex;flex-direction:column;gap:6px}
.cp-sect label{font-size:11px;color:var(--mut);text-transform:uppercase;letter-spacing:.08em}
.cp-sect select,.cp-sect input,.cp-sect textarea{background:#070b13;border:1px solid var(--line2);color:var(--ink);border-radius:8px;padding:7px 10px;font-size:12.5px;font-family:var(--sans);width:100%}
.hist-item{display:flex;gap:7px;align-items:center;padding:3px 0;font-size:12px}
.quickmenu{display:none;position:absolute;bottom:56px;left:12px;right:12px;max-height:220px;overflow:auto;background:var(--panel2);border:1px solid var(--line2);border-radius:10px;box-shadow:var(--shadow);z-index:20}
.quickmenu.on{display:block}
.chat-reply{position:relative}
.qr-item{display:flex;justify-content:space-between;align-items:center;padding:9px 12px;border-bottom:1px solid var(--line);cursor:pointer;font-size:13px;color:var(--ink)}
.qr-item:hover{background:rgba(148,163,184,.06)}
.qr-x{color:var(--mut);font-size:11px;padding:2px 6px}
.qr-x:hover{color:var(--red)}
.qr-add{padding:9px 12px;color:var(--cy);cursor:pointer;font-size:12.5px}
.inbox.light .contact-panel{background:#f4f6fa;border-color:#e4e8ef}
.inbox.light .cp-head,.inbox.light .cp-sect{border-color:#e4e8ef}
.inbox.light .cp-sect select,.inbox.light .cp-sect input,.inbox.light .cp-sect textarea{background:#fff;border-color:#d7dde7;color:#0f172a}
.inbox.light .quickmenu{background:#fff}
.inbox.light .qr-item{color:#0f172a;border-color:#e9edf3}
@media(max-width:820px){.inbox{grid-template-columns:1fr;height:auto}.conv-col{max-height:300px}.contact-panel.on{width:200px}}
/* COPILOT */
.copilot{display:flex;flex-direction:column;height:calc(100vh - 210px);min-height:400px;border:1px solid var(--line);border-radius:14px;background:var(--panel);overflow:hidden}
.co-body{flex:1;overflow:auto;padding:18px;display:flex;flex-direction:column;gap:10px}
.co-msg{max-width:82%;padding:10px 14px;border-radius:13px;font-size:13.5px;line-height:1.5;word-wrap:break-word;overflow-wrap:anywhere}
.co-msg.user{align-self:flex-end;background:linear-gradient(135deg,var(--cy),var(--cy2));color:#04121a;border-bottom-right-radius:4px}
.co-msg.assistant{align-self:flex-start;background:var(--panel3);border-bottom-left-radius:4px}
.co-confirm{align-self:flex-start;max-width:88%;background:linear-gradient(180deg,rgba(245,177,61,.09),transparent);border:1px solid rgba(245,177,61,.32);border-radius:13px;padding:12px 14px;display:flex;flex-direction:column;gap:10px;font-size:13px}
.co-confirm .mono{color:var(--amb)}
.co-cbtns{display:flex;gap:8px;justify-content:flex-end}
.co-reply{display:flex;gap:8px;padding:12px;border-top:1px solid var(--line);background:#0b1120}
.co-reply textarea{flex:1;resize:none;background:#070b13;border:1px solid var(--line2);color:var(--ink);border-radius:10px;padding:10px 12px;font-family:var(--sans);font-size:13.5px;max-height:130px}
.co-hello{color:var(--ink2);font-size:14px}
.co-suggest{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}
.co-suggest .chip{cursor:pointer}
.co-think{opacity:.55}
.toast{position:fixed;bottom:20px;right:20px;background:var(--panel2);border:1px solid var(--line2);border-left:3px solid var(--grn);border-radius:10px;padding:13px 16px;font-size:13px;box-shadow:var(--shadow);z-index:80;max-width:340px}
.toast.err{border-left-color:var(--red)}
.empty{padding:34px;text-align:center;color:var(--mut);font-size:13px}
.hint{font-size:12px;color:var(--mut);margin-top:6px}
select.inline{width:auto;display:inline-block;padding:5px 8px;font-size:11.5px}

@media(max-width:820px){
  .shell{grid-template-columns:1fr}
  .side{position:static;height:auto;flex-direction:row;flex-wrap:wrap;overflow:visible}
  .side .who{margin:0}
  .kpis{grid-template-columns:1fr 1fr}
  .grid2{grid-template-columns:1fr}
}

/* ---------- LANGUAGES ---------- */
html[lang="km"] body,html[lang="km"] input,html[lang="km"] select,html[lang="km"] button,html[lang="km"] textarea{
  font-family:"Noto Sans Khmer","Khmer OS System","Leelawadee UI",var(--sans);line-height:1.65}
html[lang="zh"] body,html[lang="zh"] input,html[lang="zh"] select,html[lang="zh"] button,html[lang="zh"] textarea{
  font-family:"Microsoft YaHei","PingFang SC","Noto Sans SC","Hiragino Sans GB",var(--sans)}
html[lang="km"] label,html[lang="zh"] label,html[lang="km"] th,html[lang="zh"] th{letter-spacing:0;text-transform:none}
.langpick{width:auto;font-size:12px;padding:5px 26px 5px 9px;border-radius:7px;cursor:pointer}
.login-lang{display:flex;justify-content:flex-end;margin:-10px -6px 6px}
.side .langrow{display:flex;align-items:center;gap:8px;padding:6px 10px;font-size:12px;color:var(--mut)}
.side .langrow .langpick{flex:1}